Questions to Ask Before Hiring a Google Business Profile Reinstatement Expert

December 13, 2024

Hiring the right expert to handle your Google Business Profile (GBP) reinstatement is critical to ensuring a smooth and successful resolution. Asking the right questions helps you gauge their expertise, reliability, and ability to address your specific situation. Here are the key questions to ask before hiring a reinstatement expert:

1. What is your experience with Google Business Profile reinstatements?

  • How many reinstatements have you successfully handled?
  • Do you have experience with cases similar to mine (e.g., soft suspension, hard suspension, duplicate listings)?
  • Can you provide examples or case studies of past reinstatements?


2. Are you familiar with Google’s guidelines for business profiles?

  • How do you ensure compliance with Google’s policies?
  • Can you identify and address potential violations on my profile?
  • Do you stay updated on Google’s latest changes and policies?


3. How do you determine the cause of a suspension?

  • What steps do you take to identify why a profile was suspended?
  • Will you audit my profile and related online listings for inconsistencies?
  • Do you consider external factors, like fake reports or competitor sabotage, as possible causes?


4. What is your process for filing a reinstatement request?

  • How do you prepare a reinstatement request?
  • What documentation will you need from me to support the appeal?
  • Will you handle communication with Google directly on my behalf?


5. How long does the reinstatement process typically take?

  • What is the average timeline for resolving similar cases?
  • Do you provide updates throughout the process?
  • How do you handle cases where Google’s response is delayed?


6. What is included in your service?

  • Do you offer a full audit of my Google Business Profile?
  • Will you provide guidance on how to correct issues or violations?
  • Are follow-up appeals included if the initial request is denied?


7. How do you handle more complex cases?

  • Can you resolve issues like duplicate listings or ownership disputes?
  • Have you dealt with service-area businesses (SABs) or virtual office suspensions?
  • What is your approach for profiles suspended due to spam or fraudulent activity claims?


8. Do you provide post-reinstatement support?

  • Will you help optimize my profile after reinstatement?
  • Do you offer advice on how to avoid future suspensions?
  • Can you monitor my profile for compliance and performance?


9. What tools or software do you use in the process?

  • Do you use tools to audit citations, reviews, or backlinks?
  • How do you track progress and report on the status of the reinstatement?


10. What are your fees and payment terms?

  • Do you charge a flat fee, hourly rate, or success-based payment?
  • Are there any additional costs for complex cases or follow-ups?
  • Do you offer guarantees or refunds if the reinstatement is unsuccessful?


11. Do you have references or testimonials?

  • Can you share references from past clients?
  • Are there reviews or testimonials about your reinstatement services?
  • Do you have any accreditations or certifications related to SEO or Google Business Profile management?


12. What happens if the reinstatement request is denied?

  • Will you file additional appeals?
  • How do you approach more complex escalations with Google?
  • Are there alternative strategies you can recommend if reinstatement is not possible?


13. How do you ensure the process is transparent?

  • Will you provide regular updates on the status of my reinstatement?
  • How do you communicate progress or additional requirements?
  • Do you document the steps you take for future reference?


14. Do you offer additional services related to Google Business Profiles?

  • Can you optimize my profile for better visibility and engagement after reinstatement?
  • Do you provide services like review management or local SEO optimization?
  • Can you audit and improve my business listings on other platforms?


15. Why should I hire you over others?

  • What makes your approach unique or more effective?
  • How do you ensure a higher success rate compared to competitors?
  • Do you offer any added value, such as ongoing support or preventive strategies?


Conclusion

Asking these questions ensures you hire a qualified and trustworthy expert to handle your Google Business Profile reinstatement. The right expert should have the experience, tools, and strategies to resolve the suspension efficiently while offering guidance to prevent future issues. Choose someone who is transparent, responsive, and committed to achieving the best outcome for your business.

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Google reviews are an essential part of any business’s online reputation. They help build trust, improve local search rankings, and influence customer decisions. But what happens when your reviews seem to disappear or show an incorrect count? If you’ve recently noticed missing reviews on your Google Business Profile, don’t panic just yet. This is a common issue, and in many cases, the reviews are still there but not being counted correctly. Understanding the Issue: Google Reviews Still Visible but Incorrect Count One of the most frustrating experiences for business owners is checking their Google reviews and noticing that the review count does not match the actual number of reviews visible on Google Maps. This discrepancy can cause confusion and concern, making it seem like reviews have been deleted. However, the good news is that Google is not actively removing your reviews—they are simply displaying an incorrect count. In most cases, this issue is temporary and can be resolved within a few days. If you are experiencing this, please reach out to us https://www.reinstatementninja.com/
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If you’ve recently noticed that some of your Google Business Profile (GBP) reviews have disappeared, you’re not alone. Over the past week, an increasing number of business owners have reported missing reviews, with no official explanation from Google. While this can be frustrating, there are some key reasons why this might be happening and steps you can take to address the issue. Why Are Google Reviews Being Removed? Google has been actively removing reviews globally, likely due to non-compliance with their guidelines. However, because Google’s review moderation process is automated, even legitimate reviews can sometimes get caught in the system and removed. Is Google Aware of the Issue? Yes! While Google has not made an official announcement, they are aware that reviews are disappearing at a higher-than-usual rate. Google’s support team has acknowledged the problem and is working on a fix. If you’ve already raised a Case ID with Google, I recommend being patient while they work on resolving the issue. What Can You Do About Missing Google Reviews? If you’ve lost reviews, here are some steps you can take: Check Google’s Review Policy Review Google’s policies to ensure your reviews (or your customers' reviews) were not removed due to guideline violations. Contact Google Support If you believe the reviews were removed by mistake, you can contact Google support and provide details. Be sure to include: Your Google Business Profile name and location. The approximate date and time the reviews disappeared. A Case ID if you already raised an issue with Google. Final Thoughts Losing Google reviews can be frustrating, especially when they’re legitimate and help showcase your business’s reputation. While we’re seeing a global increase in missing reviews, Google is aware of the problem and is actively working on a solution. If your reviews have disappeared, check for possible violations, contact Google if necessary, and continue encouraging happy customers to leave feedback. Fingers crossed that Google resolves this soon!
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