Google Business Profile Review Count Dropping? Here’s Why

Abhi Khandelwal • February 7, 2025

If you’ve recently noticed that some of your Google Business Profile (GBP) reviews have disappeared, you’re not alone. Over the past week, an increasing number of business owners have reported missing reviews, with no official explanation from Google. While this can be frustrating, there are some key reasons why this might be happening and steps you can take to address the issue.


Why Are Google Reviews Being Removed?

Google has been actively removing reviews globally, likely due to non-compliance with their guidelines. However, because Google’s review moderation process is automated, even legitimate reviews can sometimes get caught in the system and removed.


Is Google Aware of the Issue?

Yes! While Google has not made an official announcement, they are aware that reviews are disappearing at a higher-than-usual rate. Google’s support team has acknowledged the problem and is working on a fix. If you’ve already raised a Case ID with Google, I recommend being patient while they work on resolving the issue.


What Can You Do About Missing Google Reviews?

If you’ve lost reviews, here are some steps you can take:

  1. Check Google’s Review Policy
    Review Google’s policies to ensure your reviews (or your customers' reviews) were not removed due to guideline violations.
  2. Contact Google Support
    If you believe the reviews were removed by mistake, you can contact Google support and provide details. Be sure to include:
  • Your Google Business Profile name and location.
  • The approximate date and time the reviews disappeared.
  • A Case ID if you already raised an issue with Google.


Final Thoughts

Losing Google reviews can be frustrating, especially when they’re legitimate and help showcase your business’s reputation. While we’re seeing a global increase in missing reviews, Google is aware of the problem and is actively working on a solution. If your reviews have disappeared, check for possible violations, contact Google if necessary, and continue encouraging happy customers to leave feedback. Fingers crossed that Google resolves this soon!

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Why Are My Google Reviews Disappearing? Common Causes and Solutions

By Abhi Khandelwal • February 11, 2025
Google reviews are an essential part of any business’s online reputation. They help build trust, improve local search rankings, and influence customer decisions. But what happens when your reviews seem to disappear or show an incorrect count? If you’ve recently noticed missing reviews on your Google Business Profile, don’t panic just yet. This is a common issue, and in many cases, the reviews are still there but not being counted correctly. Understanding the Issue: Google Reviews Still Visible but Incorrect Count One of the most frustrating experiences for business owners is checking their Google reviews and noticing that the review count does not match the actual number of reviews visible on Google Maps. This discrepancy can cause confusion and concern, making it seem like reviews have been deleted. However, the good news is that Google is not actively removing your reviews—they are simply displaying an incorrect count. In most cases, this issue is temporary and can be resolved within a few days. If you are experiencing this, please reach out to us https://www.reinstatementninja.com/
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Reasons to Hire an Expert to File an Appeal for Your Google Business Profile Suspension

December 13, 2024
A suspended Google Business Profile (GBP) can significantly impact your online visibility, local SEO rankings, and ability to attract customers. Filing an appeal to reinstate your profile might seem straightforward, but the process often requires technical knowledge, attention to detail, and familiarity with Google’s policies. Hiring an expert can save time, minimize stress, and increase your chances of a successful reinstatement. Here are the top reasons to hire an expert to handle your GBP suspension appeal:
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Questions to Ask Before Hiring a Google Business Profile Reinstatement Expert

December 13, 2024
Hiring the right expert to handle your Google Business Profile (GBP) reinstatement is critical to ensuring a smooth and successful resolution. Asking the right questions helps you gauge their expertise, reliability, and ability to address your specific situation. Here are the key questions to ask before hiring a reinstatement expert:
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How a Google Business Profile Suspension Impacts Your Business

December 13, 2024
A Google Business Profile (GBP) is a critical tool for local businesses, enabling them to appear in Google Search and Maps when customers look for services nearby. When your Google Business Profile is suspended, the consequences can be significant, impacting visibility, reputation, and revenue. Here’s how a suspension can affect your business:
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The Importance of Consulting an Expert Before Filing a Google Business Profile Appeal

December 13, 2024
A suspended Google Business Profile (GBP) can significantly impact your online visibility and ability to attract customers. While filing an appeal may seem straightforward, submitting an incomplete or incorrect appeal can lead to delays, rejections, or even permanent removal of your listing. This is where consulting an expert becomes invaluable. Here’s why seeking professional guidance before filing a Google Business Profile appeal is crucial:
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Google Business Profile Suspension – All You Need to Know

December 13, 2024
Google Business Profiles (formerly Google My Business) are essential for local SEO success. They help businesses appear in local search results, Google Maps, and “near me” searches. However, having your Google Business Listing suspended can disrupt your online visibility and hurt your ability to attract customers.  Understanding the causes, types of suspensions, and how to resolve them is critical. This guide covers everything you need to know about Google Business Listing suspensions.